Veterans across North Wales are calling to be heard about the challenges they face after leaving the Armed Forces, following a dedicated forum aimed at putting their real-life experiences at the heart of national policy.
The event was hosted by Clwyd North MP Gill German at Woody’s Lodge in Colwyn Bay, bringing together veterans and frontline organisations to share lived experiences and highlight local pressures. Those insights will now help inform the UK Government’s first Veterans Strategy in seven years.
Held at Woody’s Lodge’s Parc Eirias base, the forum gave veterans a safe space to speak openly about issues ranging from the transition to civilian life to access to timely advice and long-term support.
Organisations from across the region attended, including Citizens Advice, Adferiad Change Step, the Royal British Legion and other groups working closely with the veteran community in North Wales.
Discussions revealed recurring local challenges, including difficulties adjusting to civilian life, limited early guidance when leaving the Armed Forces, and gaps in support for those who serve for shorter periods.
Medical discharge was highlighted as particularly difficult, with many veterans facing the sudden loss of both employment and identity. Mental health pressures, addiction, gambling and isolation were also raised as serious risks when consistent, trusted support is not available.
Speaking after the session, Gill said:
“Veterans give so much in service to our country, yet too often they feel forgotten once they return to civilian life.
“This forum was about listening to veterans here in North Wales and making sure their real-life experiences shape the Government’s new Veterans Strategy. It is the first strategy in seven years and represents a step forward – but there is still more to do. Veterans’ voices must remain central to how support is designed and delivered.”
Gill also highlighted the vital role played by Woody’s Lodge, which provides a trusted, welcoming space for veterans and their families, offering help with housing, benefits, mental health and social connection.
She stressed that the priority is strengthening awareness of services already working well locally, rather than creating new structures that risk duplication.
The forum also underlined the importance of joined-up working, peer-to-peer support, and better understanding across public services of military life, with local organisations recognised as best placed to spot problems early and connect veterans to wider help.
Gill outlined how the Government’s new VALOUR programme fits within the wider Veterans Strategy, aiming to improve coordination and consistency nationwide. Funding will be administered by the Armed Forces Covenant Fund Trust, allowing experienced organisations to build on existing work.
Graham Jones, CEO of Woody’s Lodge, said:
“Too many veterans still struggle to find the right support at the right time. What’s clear from forums like this is how important trusted, local organisations are in providing early help and long-term stability.
“At Woody’s Lodge, we’re proud of the support we already offer across North Wales, and discussions like this help ensure veterans know where to turn before they reach crisis point.”
Kevin Lambert, Woody’s Lodge Operations Coordinator for North Wales, added:
“Many veterans don’t seek help straight away, often because they don’t realise what support is available or don’t feel ready to ask. Raising awareness of existing services can make a huge difference, helping people access support earlier and with dignity.”
With centres in Colwyn Bay, Barry and Llandysul, Woody’s Lodge supports veterans of the UK Armed Forces, Emergency Services, Reservists and their families, offering practical advice alongside something just as important — a sense of belonging built on shared experience.
Gill added:
“They’re asking to be listened to, understood and supported. The new Veterans Strategy is a welcome step, but I will continue pushing to make sure it delivers real change on the ground.”
